Cancellation Policy

Cancellation Policy for LiveMIS.com

At LiveMIS.com, we understand that unforeseen circumstances may arise, and you may need to cancel or reschedule counseling sessions for your child. To maintain transparency and provide the best possible service to our users, we have established the following cancellation policy:

  1. Cancellation Period:

You may cancel or reschedule a counseling session at any time up to 24 hours before the scheduled appointment.

  1. Cancellation Process:

To cancel or reschedule a session, please log in to your LiveMIS account and access your appointment details.
Choose the option to cancel or reschedule, and follow the on-screen instructions.

  1. Refund Policy:

If you cancel a counseling session at least 24 hours in advance, you will receive a full refund of the session fee.
If you cancel less than 24 hours before the session, no refunds will be provided.

  1. No-Show Policy:

If you fail to attend a scheduled session without prior cancellation or rescheduling, no refunds will be issued.

  1. Emergency Situations:

In case of emergencies or unforeseen circumstances, please reach out to our support team immediately. We will assess each situation on a case-by-case basis and may make exceptions to the cancellation policy.

  1. Counseling Psychologist Cancellation:

In the event that a counseling psychologist listed on LiveMIS.com needs to cancel a scheduled session, they are responsible for informing you as soon as possible and rescheduling the session at your convenience.

  1. Changes to Appointments:

Any changes or cancellations should be made through the LiveMIS.com platform. Communicating directly with the counselor is also recommended to ensure proper coordination.

  1. Additional Information:

LiveMIS.com is committed to providing high-quality counseling services. While we understand that cancellations may occur, we encourage open communication and timely adjustments to appointments to meet your child’s needs effectively.
By using LiveMIS.com’s counseling services, you agree to adhere to this cancellation policy. We aim to provide a supportive and flexible environment for parents seeking counseling for their children’s behavioral issues.